How Recruiters Can Deal with Bad Reviews on Social Media

How Recruiters Can Deal with Bad Reviews on Social Media Clients and candidates are posting reviews about their experiences of recruitment companies more readily than ever before. These range from * ratings on Google, Facebook and Yell to sharing experiences with their respective followers on LinkedIn and Twitter. Recently, a number of recruitment businesses have been ‘panned’ on LinkedIn I expect some of the comments are justified and some are not. Recruitment companies, particularly those operating in the contingent space, are usually dealing with high volumes of candidates. Much as we try, it is impossible to respond to them all personally or provide every applicant with a faultless level of service. In addition to that we’re consistently fighting to contest the bad reputation bestowed on us by the ‘cowboy’ agencies. Like it or not, in the world of recruitment, we are highly susceptible to bad reviews arguably more so than if we operated in another industry. The silver lining My advice is simple: the sooner you accept this, the better. Understanding the implications to your business of not returning calls or responding to emails will only lead you to an improved performance overall and offer a competitive lead. This ethos of service excellence, in turn, will creep into the day-to-day business operations and convert market volume to your advantage. What you can do: If you have a social media presence, write-up a social media policy so that all those with access are clear on your crisis plan. Respond to all comments. If this is too challenging particularly if you dont have a dedicated marketing department â€" respond, at minimum, to all negative comments within 12 hours. Take the conversation offline. The worst possible scenario you could face is a back-and-forth exchange with a volatile candidate or client, for all and their thousands of followers to enjoy. A simple apology and offer of a call to resolve the situation should be sufficient. Finally, don’t react! Giving them a piece of your mind will be tempting at first but don’t do it. Consider your approach, discuss an appropriate response with a colleague, and only then should you post a well-crafted and polite reply. Preventative measures As mentioned above, the most effective step you can take to safeguard your online reputation is to deliver excellent service in the first place. Train your team to communicate effectively with clients and candidates, and implement a policy around achievable response times. Encourage clients and candidates to give feedback in other ways. This might include sending them a survey directly after their interaction with you, building a feedback form on your website, or simply following up with them over the phone three months after meeting. Be active on your social media channels. Faultfinders are far less likely to be negative about those who are visible and regularly engage in the online conversation. Proactively participating in exchanges where there may be negative commentary is also advisable: let that person know (and everyone else watching) that you want to make this right, and offer the olive branch so you can both move forward. About the author: David Morel is the CEO/Founder of Tiger Recruitment, one of London’s leading secretarial/administrative recruitment agencies. David founded Tiger in 2001 and has written extensively in the press and wider media advising both employers and job seekers on best recruitment practice.  

Test Your Resume Writing Skills With This Free Sample Resume Writing Test

Test Your Resume Writing Skills With This Free Sample Resume Writing TestA resume writing quiz is a fun way to sharpen your resume writing skills. This test offers a unique evaluation of your writing abilities and will give you a 'helper's' hand with regards to formatting and reading a resume properly. You'll get tips on how to create a resume that looks professionally put together, as well as having the ability to add your personal touch with a sample cover letter. All in all, a test of this nature can help you better understand the mechanics of resume writing.One thing to consider is that the objective of this writing test is to assess not only your writing skills but also your understanding of how to properly format a resume. Many people overlook the fact that it's not the length of the resume, but rather its appearance that matters. The skill to arrange a resume in the most attractive manner to attract the attention of employers may well come from an organized structure in which the document flows.There are several elements that need to be considered when writing a resume, including spelling, grammar, style, and formatting. These can all be assessed in a form of a resume writing quiz. This one-question exam will let you see how well you score in all areas of resume writing.What is offered in this sample is an organized layout. The first five sections of the format, all demonstrate the ability to organize and lay out a resume correctly. A sample resume will come complete with an introduction, sections outline, a section summary, and a conclusion. There is no doubt that this sample will make it easy for you to produce a resume that is going to impress anyone you meet.This sample will also show you how to best showcase your writing skills when applying for a job. The sample includes an example resume letter and sample cover letter templates. By having an outline that has been laid out from the beginning, you can immediately begin the process of writing a resum e.Since so many job seekers are looking for a little extra personality, a personalized cover letter is a surefire way to show that you care about the people that read your resume. Having a personalized letter will give you the opportunity to tell a human story in a language that the employer will understand. This will likely bring your application to the front of the line, where it belongs.One last thing to know about this resume writing quiz is that the format is constructed for ease of writing. An easy to follow structure that is designed to make it as simple as possible to write a well-constructed resume. This includes a format that is built around chapters with pre-printed headers and a chapter summary to review at the end of each resume.This sample of a resume writing test comes in four sections. Each section includes a sample resume, sample cover letters, and samples of various formats. These samples of each section will help you craft a resume that best suits your style, maki ng it easier to assemble and present a document that is carefully constructed to attract the attention of employers.

6 ways to give your job hunt spunk

6 ways to give your job hunt spunk Hunting for a job is almost always difficult. So its unfortunate that the truism that good things happen to optimistic people cannot be overstated when it comes to job hunting. Of course, Ive had my share of announcing to the world there were no jobs for me and sleeping until mid-afternoon. But experience with misery breeds experience with how to beat it, and here is a list of things I have found helpful to do when the job hunt starts feeling desperate: 1. Check your attitude. Write a list of things that are going well in your life. You are not your job, and you are not your savings account. There are many facets to yourself and some remain unscathed, even during a terrible job hunt. Dont just think the list. Writing is a powerful tool, because whatever you take the time to write will feel more important to you than if you just thought about it. In fact, you should write a list of your personality traits that you like, too. 2. Check your focus. Decide if you are looking for the right kind of job. If you are applying to tons of jobs and not getting them, think about if your resume stands out enough to get a job in this field. Be honest. After applying to 200 jobs and not getting one interview, its safe to say that you need to change what youre doing. Ask for outside advice to figure out if you need a new resume or a new field. Start with friends and colleagues. If no one gives you new insight, hire a professional. Resume consultants are everywhere, and good ones end up giving career advice when a resume is obviously going nowhere. 3. Check your pace. If you have a strong network, set a goal of three networking opportunities each week. They can be a lunch, a conference, even a coffee break as long as youre meeting someone who might be able to help. If you are not particularly good at networking, youll have to rely on your resume. So send it out as often as you can. One resume a day would be a reasonable goal. If you cant find a job to apply to, send a resume, cold, to the CEO of a company you like. You never know what will happen from a shot in the dark like that, but if you send nothing, then you do know what will happen: Nothing. 4. Check your personal life. Dont forget to see your friends. Dont forget to kiss your boyfriend. Its always easier to retreat into misery when youre in the midst of a job hunt. But you need a home base, so stay connected to the people who provide one. These are people who love you even when you are living off your retirement savings. 5. Check your spending. You can get a lot more time for your hunt if you keep your spending down. The faster you run out of money the faster your hunt is over and you dont want to be in a bind where you have to take the only position you can find, and it entails flipping burgers. Also, if you can keep your spending down permanently, you open yourself up to opportunities that are a good next step for your career but require a cut in pay. 6. Turn off the TV and read. One of the hardest parts of unemployment is the lack of intellectual stimulation. Spending a lot of the time in front of a TV reinforces your feelings of doing nothing. Networking is a pain, rewriting your resume to fit each job opening is monotonous. Read books that have new ideas. Try something that stretches you; gaining new knowledge is one of the best antidotes to feeling stuck.

Love, Work, and Breakups

Love, Work, and Breakups We outgrow relationships. For one reason (or many) they no longer serve us and we leave.  Read on for the  top 5 list on  dealing with love or work breakups. Blind sighted in sixth grade The first time a boy dumped me; he called my landline at home. “Kellbelle, it’s for you!” my Mom chirped from downstairs up towards my room, a smile audible in her voice. I dropped my pencil to my notebook, flung open the door to my bedroom and ran halfway down the stairs grabbing the cordless phone from her. But it wasn’t my boyfriend calling to ask about our social studies homework or if I wanted to see a movie that weekend. It was one of my first boyfriends calling to tell me the he didn’t want to be boyfriend girlfriend anymore. I had never been dumped duped I had been duped but never dumped. I hung up the phone and my room seemed to tilt on an axis as I slumped to the floor and started to cry. My first boyfriend was no more! Who would I slow dance with? Who would hold my hand on our next class field trip? My Mom comforted me, but it was the first time in my life that I had ever felt that knot in my stomach. The breakup knot. It seemed there would never be a remedy fo r this. Butterflies Days after the traumatic premier of being dumped I was on a class field trip and another boy held my hand. It was only the second time in my life that I had felt butterflies in my stomach. Timing By the time I was in  high school, I had a different boyfriend (hey time flies) and I started to feel nervous around him because everything was perfect; he had top grades, was a top athlete, went to church, his family was loving, and he had a fun group of “the right” kind of friends. I panicked. I didn’t want this to be it. I wanted to study abroad, go to college where no one else from high school was going, venture out into the world on my own. Not meet the one and get married and live 10 minutes from our parents. So I dumped him. I was sitting in my black jeep , crying, saying something about how I just wanted to be friends. The breakup knot in my stomach returned â€" I realized that it  comes back regardless of who is ending the relationship. Bad Energy It was midnight. My client called me at my desk phone and promised it would be the last round of changes. “Oh absolutely! We will make these straight away and get you the clean PDF shortly!” I said, a smile audible in my voice. I marked up the changes, went over to the art director’s desk, and we incorporated the new copy.  I sent the PDF to the client, who asked me if I had ever seen Pulp Fiction. “No, I don’t think I have yet” I said, starting to worry about staying awake during my 7am conference call. “You haven’t?” He was shocked. “Well watch it this weekend. You’re like The Fixer!” I’m sure it was a compliment. I sent him the PDF, waited on the phone until he received the changes and checked them onscreen, and went home to sleep for a few hours. Eventually, these strings of late nights started to add up, but that was the culture of this workplace. It wasnt expected every once in a while, it felt  expected all the time. I started to burn out, and sought a new opportunity. The knot in my stomach twisted as I walked to my bosses’ office to give two weeks notice. Armed with what I knew in my heart was the right move and my resignation letter in my hand, I faced my fear of his anger. And when he did not yell or express anger with me, the knot untwisted almost immediately and I felt relief. Whenever you are unsure which action to take, choose the one that will give you relief. Not what is right or what is wrong. What  your gut says, this would feel better. Here are  5 ways to deal with love or work breakups: 5. Cry. Normal, healthy release when feeling overwhelmed with emotions. Definitely my go-to reaction for many seemingly traumatic stomach-knot situations. 4. Journal. Personal fave, I’m probably biased because I like to write, but even if you are coloring instead of writing, take a pen to paper and let something out. 3. Exercise.  No rationale needed.  Image of Coach Kimmy 2. Try something new. It’s refreshing and will take your mind off of something that is now in the past and no longer serves you. Image from Treeumph Image  from annual  White Party.  Was a few days post-breakup! 1. Human connection. Get with your tribe. Talk it out for a little at book club. Go out dancing to a fundraiser party (NOTE: delete his number from your phone and do not call him from the party! Even if you dumped him. Even if he texted you that he misses you and he is sorry for [insert something that does not matter anymore  here]. Onward. Forward. Upward. Back to dance floor. Home to beauty sleep. Bonus. Make a gratitude list. Everything you are grateful for on paper. I never felt a stomach knot after making such a list. What is one way you deal with a love or work breakup? Tell us @MsCareerGirl or tell the columnist @kellymc247 Columnist Archive Image credit: Hands  Travel Pin-worthy quote:

How to Write a Sample Writing Job Resume

How to Write a Sample Writing Job ResumeWriting a sample writing job resume that you submit to potential employers is a skill that you will want to hone over time. You may find yourself unable to put your skills to the test with every new job application you get. That's when you will want to make sure that you have these sample resumes on hand at all times.Resumes have a purpose and they are not there to help you to get a job. In fact, it is a great way to show people how good of a writer you are, and why you should be hired for the job. However, you have to make sure that you are submitting one that is well thought out and professional looking.Before you go through the trouble of drafting your resume, you should take some time to study what writing is all about. When you are done with this process, you will be able to write a quality resume without even thinking about it. Just by knowing what it takes to write a resume will make the entire process much easier. You will not only be a ble to know what to include in your resume, but you will also know why you need to put them in place.When you are preparing your resume, be sure that you keep in mind what the job applicant is looking for. You need to know what the job applicant wants to see in your resume before you can put them into the job. In fact, you should start with what the job applicant wants and work backwards. Then you will be able to create a job resume that the employer will find compelling.One of the most important components of a resume is the cover page. As with the cover letter, the cover page should be designed for the reason that it will be displayed for the purpose of selecting you as the right person for the job. This includes the needs of the job opening, education and work experience and many other factors. The next step in creating a sample resume is the cover letter. You do not want to include a resume with your cover letter. This is a case by case basis, so check with the hiring manager to see if he or she will accept a cover letter in place of a resume. If they do, you can rest assured that you do not have to include a resume with your cover letter.When you are finished with each resume, go back and review it for spelling and grammar. Make sure that you have proofread it for errors. Also make sure that you understand what it says as well as the reason for it.When you do that, you will have a resume that you can put into use right away. It can provide you with the confidence you need to get your first job. You don't want to become discouraged because you weren't able to use your skills when you started. By learning how to write a resume you will be able to use it effectively when you need it.

Giving Thanks

Giving Thanks There are people in my life that deserve some thanks now and again.   I think I do a pretty good job of thanking them along the way, however, a little public recognition never hurts. To all of my friends, colleagues and family (named below or not), I am incredibly grateful for your support and wish you all the happiest of Thanksgivings! John Adams Libby Bakken (Simon School, UofR) Deidre Dutcher (Career Navigator) Trevor Elwell and the bloggers at Brand-Yourself.com Connie Felder (RochesterWorks) Bill Griffin (Griffanza) Meg Guiseppi (Executive Career Brand) Skeeter Harris (Mac Village Productions) Patti Jacobs Susan Joyce (Job-Hunt.org) Lin Macholz (Fairport Library) Annette Meade And the bloggers at HerRochester Deb Mourey (Hell In the Hallway) Michael Richard Murphy Anne Osovski Carl Phelps And Matt DeMayo (Confidently.co) Graeme Roberts (Grow Motor) Margo Rose and her #HireFriday crew Miriam Salpeter (Keppie Careers) Amy Stewart (Organica Jane) Greg Taylor Sandra Turner (Career Branding Solutions) Annie Walker (RochesterWorks) Carol White-Llewellyn (Finger Lakes Travel Maven) Plus the many other wonderful people in my life! I am thankful and grateful for your all!

Suicide PowerPoint Presentation - The Chief Happiness Officer Blog

Suicide PowerPoint Presentation - The Chief Happiness Officer Blog Once again The Onion nails it, in this storysatire of an office worker who commits suicide and leaves a PowerPoint presentation rather than a note for his co-workers: Butler broke his presentation into four categories: Assessment Of Current Situation, Apologies Farewells, Will Funeral Arrangements, and Final Thoughts. According to Williams+Kennedy president Bradford Williams, finalgoodbye.ppt was clear, concise, and persuasive. Did I mention that all our work is a PowerPoint Free Zone? Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related